Workers' Compensation Standard Operating Procedures

Agency Section NumberSection V – Human Resources
Agency/DivisionNC Department of Health and Human Services (NCDHHS)
Policy Effective Date 2018-07-01T11:15:00-04:00
Policy Revision Date(s)2003-07-01, 2004-04-01
Policy File Pol5_SB_WC_Procedures.pdf


Policy Purpose

The purpose of these Standard Operating Procedures (SOP’s) is to insure and maintain appropriate and consistent operation and administration of the Department of Health and Human Services (DHHS) Workers’ Compensation Program, consistent with the North Carolina Workers’ Compensation Act (the “Act”), the Rules of the North Carolina Industrial Commission (“NCIC” or “Commission”), promulgated pursuant to the Act, and guidelines and Standard Operating Procedures published by the Office of State Human Resources (OSHR), pertaining to the State Workers’ Compensation program.