Waivers and Appeals

Agency Section NumberSection VIII – Privacy and Security
Agency/DivisionNC Department of Health and Human Services (NCDHHS)
Policy Effective Date 2005-11-21T14:20:00-05:00
Policy File Waiver_Appeal.pdf


Policy Purpose

The Division of Information Resources Management (DIRM) oversees and coordinates the establishment of the North Carolina Department of Health and Human Services (NC DHHS) information technology policies, procedures, standards and requirements for the department’s information resources, including hardware, software, applications, telecommunication networks, and security controls. In doing this, DIRM shall ensure compliance with the policies, standards and requirements distributed by the Office of Information Technology Services (ITS). Applying DHHS enterprise-wide information technology policies, standards and requirements to an organization as diverse as DHHS necessitates a process for the divisions/offices to request a waiver in order to account for extraordinary circumstances and to ensure that the business needs of the department are not compromised. This policy establishes a formal mechanism for DHHS divisions/offices/facilities to request a waiver from the established DHHS information technology policies, standards and requirements that govern the department’s information resources.