Policy/Manuals
EPICS Manual
100 Administration County Detail
- This Chapter
- Administration Menu
- This Chapter
- Accessing EPICS
- Main Menu
- Exiting EPICS
- This chapter provides instructions and Information for:
- Referral Menu
- Add a New Referral
- Referral List
- Referral Detail
- Notepad
- Utilizing F4
- Name Search
- This chapter provides instructions and information for:
- Claims Menu
- Claim Detail
- Debtor Detail
- Debtor Summary
- TOP Process (Food and Nutrition Services Only)
- DOR Process (Food and Nutrition Services, Medicaid, and Work First)
- Maintain Client
- Repayment Approach
- EPICS History by Case Head
- EPICS History by Debtor
- Utilizing F4
- Name Search
- This chapter provides instructions and information for:
- Collections Menu
- Payments
- Payment/Adjustments
- Payment History by Referral
- Payment History by Individual
- NC Debt Setoff Pending Intercepts
- TOP Payment Online Posting/Correction/Refund/Reversal (State Level Access Only)
- Utilizing F4
- Name Search
- EIS Recoupment Process
- FSIS Recoupment Process
- This chapter provides instructions and information for:
- Overview & Food and Nutrition Services & TANF Only
- Utilizing F4
- Name Search
- This chapter provides instructions and information for:
- Maintenance Menu
- County Transfer
- Case Reassignment
- Caseload Reassignment
- Utilizing F4
2000 Appendix A: Referral Codes
2200 Appendix C: Payment Codes
2300 Appendix D: Disqualification Codes