Policy/Manuals

EPICS Manual

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EPICSc100 - Administration County Detail

application/pdf EPICSc100.pdf — 37.0 KB

EPICSc101 - 101 Getting Started

application/pdf EPICSc101.pdf — 38.8 KB

EPICSC102 - 102 Referrals

application/pdf EPICSc102.pdf — 724.5 KB

EPICSc103 - 103 Claims

application/pdf EPICSc103.pdf — 678.4 KB

EPICSc104 - 104 Collections

application/pdf EPICSc104.pdf — 203.8 KB

EPICSc105 - 105 Disqualifications

application/pdf EPICSc105.pdf — 570.5 KB

EPICSc106 - 106 Case Maintenance

application/pdf EPICSc106.pdf — 538.0 KB

EPICSc1900 - 1900 Glossary

application/pdf EPICSc1900.pdf — 52.9 KB

EPICSc2000 - Appendix A Referral Codes

application/pdf EPICSc2000.pdf — 100.8 KB

EPICSc2100 - Appendix B Claim Codes

application/pdf EPICSc2100.pdf — 243.8 KB

EPICSc2200 - Appendix C Payment Codes

application/pdf EPICSc2200.pdf — 19.4 KB

EPICSc2300 - Appendix D Disqualifications Codes

application/pdf EPICSc2300.pdf — 69.4 KB

EPICSc2400 - Appendix E Case Maintenance Codes

application/pdf EPICSc2400.pdf — 204.3 KB

EPICSc2500 - Appendix F Reports

application/pdf EPICSc2500.pdf — 573.3 KB

EPICSc2600 - Appendix G Frequently Asked Questions

application/pdf EPICSc2600.pdf — 68.1 KB

EPICS Manual

100 Administration County Detail

  • This Chapter
  • Administration Menu

101 Getting Started

  • This Chapter
  • Accessing EPICS
  • Main Menu
  • Exiting EPICS

102 Referrals

  • This chapter provides instructions and Information for:
  • Referral Menu
  • Add a New Referral
  • Referral List
  • Referral Detail
  • Notepad
  • Utilizing F4
  • Name Search

103 Claims

  • This chapter provides instructions and information for:
  • Claims Menu
  • Claim Detail
  • Debtor Detail
  • Debtor Summary
  • TOP Process (Food and Nutrition Services Only)
  • DOR Process (Food and Nutrition Services, Medicaid, and Work First)
  • Maintain Client
  • Repayment Approach
  • EPICS History by Case Head
  • EPICS History by Debtor
  • Utilizing F4
  • Name Search

104 Collections

  • This chapter provides instructions and information for:
  • Collections Menu
  • Payments
  • Payment/Adjustments
  • Payment History by Referral
  • Payment History by Individual
  • NC Debt Setoff Pending Intercepts
  • TOP Payment Online Posting/Correction/Refund/Reversal (State Level Access Only)
  • Utilizing F4
  • Name Search
  • EIS Recoupment Process
  • FSIS Recoupment Process

105 Disqualifications

  • This chapter provides instructions and information for:
  • Overview & Food and Nutrition Services & TANF Only
  • Utilizing F4
  • Name Search

106 Case Maintenance

  • This chapter provides instructions and information for:
  • Maintenance Menu
  • County Transfer
  • Case Reassignment
  • Caseload Reassignment
  • Utilizing F4

1900 Glossary

2000 Appendix A: Referral Codes

2100 Appendix B: Claims Codes

2200 Appendix C: Payment Codes

2300 Appendix D: Disqualification Codes

2400 Appendix E: Case Maintenance Codes

2500 Appendix F: Reports

2600 Appendix G: Frequently Asked Questions